Privacy Policy for Pixie's Candy Parlour Inc.

Effective Date: January 14, 2025

Pixie’s Candy Parlour Inc. (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the measures we take to safeguard it. By using our website, pixiescandy.com (“Site”), you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information when you use our Site:

a. Personal Information You Provide to Us

  • When you place an order: Name, email address, shipping address, billing address, phone number, and payment details.
  • When you contact us: Email address, name, and any information you share in your message.
  • When you sign up for newsletters or accounts: Name, email address, and password.

b. Automatically Collected Information

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Data: Pages visited, time spent on pages, and other analytical data.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including payment and shipping.
  • To communicate with you about your orders, inquiries, and account updates.
  • To send you promotional offers, newsletters, or updates (if you’ve opted in).
  • To improve our Site’s functionality and customer experience.
  • To comply with legal obligations and enforce our terms of service.

3. Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

a. Service Providers

We share information with trusted third-party service providers to perform services on our behalf, such as payment processing, order fulfillment, email delivery, and analytics.

b. Legal Obligations

We may disclose your information if required by law, such as to comply with subpoenas, court orders, or other legal processes.

c. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

4. Security Practices

We implement reasonable security measures to protect your personal information, including:

  • Encryption: Secure Socket Layer (SSL) technology to encrypt sensitive information, like payment details.
  • Restricted Access: Limiting access to your information to authorized employees and service providers only.
  • Regular Monitoring: Monitoring our systems for potential vulnerabilities or attacks.

While we strive to protect your data, no system is 100% secure. You share your information with us at your own risk.

5. Your Choices and Rights

  • Access and Correction: You can request access to or correction of your personal information by contacting us.
  • Marketing Preferences: You can opt-out of promotional emails by clicking the “unsubscribe” link in our emails.
  • Cookie Preferences: Adjust your browser settings to manage or block cookies.

6. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete it.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies when visiting.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Pixie’s Candy Parlour Inc.
Email: contact@pixiescandy.com
Phone: 403-567-0109