Terms of Service
Effective Date: January 14, 2025
Welcome to Pixie’s Candy Parlour Inc. ("Company," "we," "our," or "us"). By accessing or using our website ("Site") at pixiescandy.com, you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our Site or services.
1. Acceptance of Terms
By using our Site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to comply with all applicable laws and these Terms.
2. Products and Services
2.1 Product Descriptions
We make every effort to display accurate product descriptions and images. However, slight variations may occur. We do not guarantee that product descriptions are error-free.
2.2 Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse service to any customer at our discretion.
2.3 Pricing
Prices are listed in CAD and are subject to change without notice. We are not responsible for typographical errors in pricing. Taxes and shipping fees will be calculated at checkout, where applicable.
3. Orders and Payments
3.1 Order Process
To place an order, add products to your cart and complete the checkout process. By placing an order, you agree to provide accurate and complete information.
3.2 Payment
We accept payments via Stripe and other payment methods as displayed on the Site. By submitting your payment information, you authorize us to charge the total amount, including applicable taxes and shipping fees. All payments are processed securely, and we do not store payment details.
3.3 Order Confirmation
You will receive an email confirmation upon successful order placement. If there are issues with your order, we will notify you promptly.
4. Shipping and Returns
4.1 Shipping Policy
We ship orders to the addresses provided during checkout. Shipping timelines are estimates and not guarantees. We are not responsible for delays caused by carriers or incorrect shipping information.
4.2 Returns and Refunds
We do not accept returns. All sales are final. If your product arrives damaged or incorrect, please contact us at contact@pixiescandy.com for assistance.
5. User Conduct
You agree not to:
- Use our Site for illegal purposes.
- Interfere with the operation of the Site or compromise its security.
- Attempt to access areas of the Site that are restricted.
- Post or transmit harmful, defamatory, or offensive content.
6. Intellectual Property
All content on the Site, including text, images, logos, and product designs, is the property of Pixie’s Candy Parlour Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use our content without written permission.
7. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from:
- The use or inability to use the Site.
- Unauthorized access to your personal information.
- Errors, omissions, or inaccuracies in product descriptions or pricing.
8. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which is available https://pixiescandy.com/privacy-policy/.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the Site signifies your acceptance of the revised Terms.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Pixie’s Candy Parlour Inc.
Email: contact@pixiescandy.com
Phone: 403-567-0109
By using our Site, you agree to these Terms of Service. Thank you for choosing Pixie’s Candy Parlour Inc.!